Planned periodic maintenance for the units you manage
Offer the owners of the units your office manages a preventive periodic-maintenance subscription in Madinah: four visits a year, a photo-documented report after every visit, and a disclosed referral commission for your office.
Many units for different owners, one way to maintain them
Scattered maintenance requests
Each subscribed unit has four scheduled visits a year, instead of scattered requests that you follow up yourself.
Disputes over a unit's condition
After every visit, a photo-documented report records the unit's condition and protects the rights of landlord and tenant when the lease ends.
Repair costs and who pays them
Every repair is priced upfront from the published rates and carried out only after approval and payment, and each party receives an invoice for its own items.
What you offer your owners, and what your office receives
- Four scheduled visits a year for each subscribed unit, one every quarter.
- Two visits with an inspection engineer for a full inspection and two preventive visits with a technician from a maintenance establishment contracted with DAL, alternating.
- A photo-documented report after every visit.
- Repairs priced upfront from the published rates; small repairs up to 200 riyals before VAT (230 riyals incl. VAT) are done at the same visit if the pre-approval option is chosen in the contract and quotation.
- A 30-day warranty on every repair carried out.
- A disclosed referral commission: 10% of the first-year subscription and 5% on each renewal.
- Your office's units registered with your own office code.
- One trade name for the service: "Mawadda" by DAL International.
From registering your office to receiving your commission
Register your office
Contact us to register your office, and you receive your own office code.
Present Mawadda to your owners
Present the packages at their published prices, and disclose the referral commission to the landlord.
Register units with your office code
Each unit is registered with your office code, and the customer pays the annual subscription in advance.
Visits, then commission
The scheduled visits begin, and your commission is paid after the customer pays.
A disclosed commission, and published prices for your clients
Your office's commission
10% of the first-year subscription, and 5% on each renewal.
Calculated on the subscription value before VAT, paid after the customer pays, and disclosed to the landlord.
Example: a Basic package subscription is 1,300 riyals before VAT, so its commission is 130 riyals in the first year and 65 riyals on each renewal.
What your client pays
Basic package: 1,495 riyals a year including VAT (1,300 riyals before VAT).
Comprehensive package: 2,070 riyals a year including VAT (1,800 riyals before VAT).
Your client pays the same published price, and can also design an annual package by number of devices.
Example: your office's commission on each subscription
An illustrative example at the published prices of the two packages: 10% of the first-year subscription, and 5% on each renewal.
Basic package
Illustrative exampleComprehensive package
Illustrative example- Calculated on the value before VAT
- Paid after the customer pays
- Disclosed to the landlord
- Units registered with your office code
What offices ask us
Does the landlord know about the commission?
Yes. The commission is disclosed to the landlord and calculated on the subscription value before VAT.
Does the commission raise the owner's price?
No. The owner pays the same published package price.
Under which name is the service offered to my clients?
Under one trade name, "Mawadda" by DAL International, and your office's units are registered with your office code.
Are repairs included in the subscription?
No. Each repair is priced upfront from the published rates and carried out only after the customer approves and pays; small repairs up to 200 riyals before VAT (230 riyals incl. VAT) are done at the same visit if the pre-approval option is chosen in the contract and quotation.
Offer your owners planned maintenance
Contact us to register your office and receive your office code. We work in Madinah only, Saturday to Thursday, from 8 am to 8 pm.