Get your unit back in its original condition at the end of every lease
Preventive periodic maintenance for your rented property in Madinah: four scheduled visits a year, a photo-documented report after every visit that protects your rights in disputes, and an invoice for each party for the items it is responsible for.
Your year with Mawadda
A scheduled visit in every quarter of your subscription year, alternating between the inspection engineer and a preventive-maintenance technician, and after every visit you receive a photo report on your property's condition.
- Inspection engineer
- Technician from a maintenance establishment contracted with DAL
- Quarter 1
Full inspection
Inspection engineer
Plumbing, electrics and air conditioning are checked, and your property's condition is recorded in photos.
Photo report - Quarter 2
Preventive visit
Technician from a maintenance establishment contracted with DAL
Preventive maintenance of the devices in your package, such as air conditioners.
Photo report - Quarter 3
Full inspection
Inspection engineer
A second full inspection that finds new faults before they grow.
Photo report - Quarter 4
Preventive visit
Technician from a maintenance establishment contracted with DAL
A second preventive visit for your package's devices, closing the subscription year.
Photo report
Repairs are not included in the subscription: each repair is priced upfront from the published rates and carried out only after approval and payment.
Small repairs up to 200 riyals before VAT (230 riyals incl. VAT) are done during the same visit if the pre-approval option is chosen in the contract and quotation.
What concerns you about your rented property, and how Mawadda handles it
A unit that wears down from one lease to the next
Preventive maintenance at a visit every quarter protects the rented unit from wear caused by use, so it comes back to you at the end of the lease in its original condition.
Disputes at move-out
Photos of the unit's condition and each visit's report are kept with their dates, protecting your rights in a dispute.
Who pays for what
After each visit, each party is invoiced for the items it is responsible for, so your tenant's items are not charged to you.
Your property's condition from a distance
After every visit you receive a photo-documented report, so you know your unit's condition without having to go there.
With Mawadda throughout the lease
One photo-documented record that protects both the owner and the tenant, from the start of the lease to its end.
- Start of the lease
A documented condition from the first visit
When the subscription starts with the lease, the first visit records the unit's condition in photos.
- During the lease
Regular care for the unit
- Four visits a year
- Faults found early
- A photo report after every visit
- Each party invoiced only for its own items
- End of the lease
Handed back in its original condition
The unit goes back in its original condition to the new tenant or the owner, with a documented record of its condition.
Mawadda is not a party to the lease and does not rule between its parties; it provides the documented record.
What your subscription includes, and what it does not
- Four scheduled visits a year, one every quarter.
- Two visits with an inspection engineer for a full inspection, and two preventive visits with a technician from a maintenance establishment contracted with DAL, alternating.
- A photo-documented report after every visit, with photos of the unit's condition kept on record to protect your rights in disputes.
- An invoice for each party, owner or tenant, for the items it is responsible for.
- Repairs are not included in the subscription: each repair is priced upfront from the published rates and carried out only after approval and payment.
- Small repairs up to 200 riyals before VAT (230 riyals incl. VAT) are done at the same visit if the pre-approval option is chosen in the contract and quotation.
- A 30-day warranty on every repair carried out.
How Mawadda works for landlords
Subscribe for your unit
Choose a package for your rented unit and pay the annual subscription in advance at checkout (bank transfer, card, STC Pay, or Tabby/Tamara where shown), or request a quotation and pay afterwards.
Visits and reports
A scheduled visit every quarter, and after each one you receive a photo-documented report on the unit's condition.
An invoice for each party
Each repair item is priced upfront, and each party is invoiced for the items it is responsible for.
End of the lease
The unit is handed back in its original condition, to you or to the new tenant, with a photo record that protects your rights in disputes.
Packages for your rented unit
Basic package
1,495 riyals a year including VAT (1,300 riyals before VAT).
Four scheduled visits a year and a photo-documented report after every visit.
Subscribe to BasicComprehensive package
2,070 riyals a year including VAT (1,800 riyals before VAT).
Everything in the Basic package, plus additional services. Details are on the packages page.
Subscribe to ComprehensiveCustom package
Design your annual package around the number of devices in your unit.
Design your packageServices without a subscription
Request the service you need, when you need it, at its published price.
On-demand servicesQuestions landlords ask
What does the subscription give me during a lease and at its end?
Preventive maintenance throughout the lease that protects the unit from wear, and dated photos and reports of its condition that protect your rights in a dispute. Mawadda is not a party to the lease and does not rule between its parties.
Who pays for repairs, me or the tenant?
After each visit, each party is invoiced only for the items it is responsible for, and every item has a set price from the published rates.
How are repairs approved?
Each repair is priced upfront and carried out only after your approval and payment. Small repairs up to 200 riyals before VAT (230 riyals incl. VAT) are done at the same visit if the pre-approval option is chosen in the contract and quotation.
What if an urgent fault happens between visits?
The periodic visit is not an emergency service. An urgent fault at home has a separate paid special visit, which you can request on 0530545436. If lives are at risk, call the relevant authorities immediately.
A property management office manages my property. Does the price change?
No. You pay the same published prices, and the referral commission the office receives from us is disclosed to you.
Keep your rented unit in its original condition
We serve Madinah, Saturday to Thursday, 8 am to 8 pm. Call us on 0530545436 or email info@dal.international.