Mawadda (مودة) by DAL International — periodic preventive maintenance subscription in Madinah.
Year-round periodic maintenance that protects your property and everyone's rights
Annual maintenance contracts with 4 scheduled visits, upfront published prices and a photo-documented report after every visit — keeping your unit in its original condition and protecting both owner and tenant.
For a different property, design your package around your devices, step by step.
Waiting for breakdowns always costs more
When maintenance only happens in emergencies, problems surface late, costs stay unclear and the unit's condition is never recorded. DAL turns maintenance into a planned annual programme that protects your property.
Four simple steps to a well-kept property
A clear yearly cycle: you know when we visit, what we check and what each repair costs — upfront.
Pick your package and pay annually in advance. Pay at checkout by bank transfer, by mada, Visa or Mastercard card or STC Pay through a secure payment gateway, or in instalments with Tabby or Tamara where shown at checkout. You can also request a quotation and pay afterwards.
Two visits with an inspection engineer, and two with a technician, spread across the year.
Any repair not included is priced upfront from our published rates and carried out only after your approval and payment.
After every visit you receive a photo-documented report, and every repair we carry out has a 30-day warranty.
Four visits, spread across your year
Every quarter brings a scheduled visit, alternating between a full inspection by the inspection engineer and a preventive visit by a technician from a maintenance establishment contracted with us.
- A report with photos after every visit
- Repairs quoted before any work starts
Mawadda in under a minute
See how the four yearly visits, the photo reports and the repairs work, and what the two packages cost.
Maintenance built for everyone connected to the property
Property owners
Keep your home or investment in its original condition all year — whether you live in it or rent it out.
Learn moreTenants
Live in a well-kept unit, with a documented condition record that protects your rights.
Subscribe yourself. Your landlord's approval is not required.
Learn moreProperty management offices
Offer planned periodic maintenance to your portfolio.
Referral commission: 10% in the first year and 5% on renewal. It is calculated on the subscription value before VAT, and paid after the customer pays.
Learn moreOwners' associations
Planned preventive maintenance for the building's shared areas, limited to the services listed on this site.
Learn moreDevelopers
Protect delivered units and strengthen your after-sales service.
Design a package for your project's units around their devices, then choose “Request a quotation” at checkout.
Learn moreChoose the package that fits your property
Clear annual pricing — every package includes 4 periodic visits.
- 4 visits a year
- Two visits with an inspection engineer, and two with a technician
- Preventive washing and maintenance of the 4 ACs, twice a year
- A photo report after every visit
- Repairs and parts are not included; you get their price before any work
- 30-day warranty on repairs
Everything in the Basic package, plus set preventive services done at your visits, whether or not anything has broken:
- Kitchen hood cleaning, twice a year
- Hood filter replacement, twice a year
- Water heater descaling and a safety-valve check, for 2 heaters, once a year
- Preventive clearing of sinks and floor drains, once a year
- Lubrication of doors and locks, once a year
- Repairs and parts are not included; you get their price before any work
Custom package
Build your package around your devices. Base a year: apartment SAR 1,035, villa SAR 1,322.50, including VAT.
Design your packageInstitution packages
For residential buildings and towers, mosques and schools, companies, offices, shops and medical centres, and factories and warehouses, for the private and non-profit sectors.
See prices and design your facility's packageServices without a subscription
Order any service from our price list without an annual subscription. Minimum order SAR 287.50 including VAT.
Order a servicePay at checkout by bank transfer, by mada, Visa or Mastercard card or STC Pay through a secure payment gateway, or in instalments with Tabby or Tamara where shown at checkout. You can also request a quotation and pay afterwards.
How the service works
- Subscribe. Choose a package and subscribe. The subscription is yearly and paid in advance. An owner, a tenant or a property management office can subscribe.
- First visit. Scheduled 7 days after your subscription starts, at a time agreed with you. We check your device count at this visit.
- A visit every 3 months. 4 visits a year. The inspection engineer attends the 1st and 3rd; a technician attends the 2nd and 4th.
- Photo report. You receive a photo report after every visit.
- Repairs after approval and payment. You get the price of any repair before the work. It is done after the person who pays approves and pays, by a maintenance establishment contracted with us. Exception: if the pre-approval option is chosen in the contract and quotation, small repairs up to 200 riyals before VAT (230 riyals incl. VAT) are done during the visit and invoiced at their price.
Every system in your property, under one maintenance plan
From plumbing and electrical to AC maintenance, our teams serve the systems that keep your property running.
Protect your property before problems start
Call us Saturday to Thursday, 8 AM–8 PM, or book your visit online.