Periodic & Preventive Maintenance Services in Madinah

The four visits are spread over the year, and the time of each visit is agreed with you after you subscribe. The booking page is for the site visit before subscribing. Its fee is SAR 186.88 including VAT, and it is deducted from your subscription if you subscribe.

Repairs and spare parts not included in the package are priced according to a pre-set price list. We share the cost with you first, and the work is carried out only after you approve the cost and pay it.

Yes. Repairs we carry out are covered by a 30-day warranty from the date of the repair. The warranty excludes damage caused by misuse.

We receive requests at any time and reply during working hours (Saturday to Thursday, 8 am to 8 pm). A visit outside working hours is possible on prior request, if agreed with you, at the after-hours rate. An urgent visit outside the package schedule is a paid service; submit a maintenance request or call 0530545436.

The package subscription is annual and payable in advance. Pay at checkout by bank transfer, by mada, Visa or Mastercard card or STC Pay through a secure payment gateway, or in instalments with Tabby or Tamara where shown at checkout. You can also request a quotation and pay afterwards. Prices are in Saudi Riyals and include 15% VAT.

Add what you need to the cart, then choose “Request a quotation” at checkout. You receive the quotation by email as a PDF file, and you can download it right away.

Go to the shop

A visit within working hours costs SAR 186.88, urgent or not. Without a subscription, the minimum order is SAR 287.50 and it includes the visit, and a diagnosis visit is fully deducted from the repair if we do it. Prices include 15% VAT.

Yes. A visit outside working hours (before 8 AM, after 8 PM, or on Friday) costs SAR 280.31 if agreed with you: the visit plus the after-hours fee of SAR 93.44 per order. Without a subscription, the minimum order outside working hours is SAR 380.94. We receive requests at any time and reply during working hours (Saturday to Thursday, 8 am to 8 pm). Prices include 15% VAT.

No. Order any service from the shop at its published price without a yearly subscription. The minimum order is SAR 287.50 including VAT, and it includes the visit. Not sure what caused the fault? Add a diagnosis visit for SAR 186.88 including VAT; it is fully deducted from the repair labour if we do the repair. At checkout you choose “Pay now” or “Request a quotation”.

Shop services without a subscription

Details of services without a subscription

First, make the place safe if you can:

• Water leak: close the main water valve.
• Electrical fault: switch off the main breaker. Do not touch wires or any water near them.

Do this only if it is safe. If there is any danger to life, call emergency services on 911 now.

Then send a "Maintenance request" and choose "Urgent: yes". You can send it at any time.

We receive requests at any time and reply during working hours (Saturday to Thursday, 8 am to 8 pm). A visit outside working hours is possible on prior request, if agreed with you, at the after-hours rate. Within working hours, an urgent request costs the same as a regular one.

We receive requests at any time and reply during working hours (Saturday to Thursday, 8 am to 8 pm). After you send a "Maintenance request", you see a ticket number. Keep it to follow up.

We offer only the services listed here. Anything not listed is not one of our services.

Yes. We clean upper and ground water tanks: SAR 287.50 for an upper tank and SAR 517.50 for a ground tank, including VAT, per tank, as a one-time service or as part of your annual package.

Technicians from maintenance establishments contracted with us do the work. The inspection engineer attends two of the four visits. Each visit time is agreed with you in advance. Pay us only through the published payment methods. Do not pay the technician directly.