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الباقة الأساسية — صيانة دورية سنوية

Basic Package — Annual Periodic Maintenance

An annual preventive maintenance subscription for an apartment with up to 4 split ACs, paid in advance for a full year. It includes 4 visits a year: the first 7 days after your subscription starts, then one every 3 months, each scheduled with you.

The inspection engineer attends the 1st and 3rd visits for a full inspection, and a technician from a maintenance establishment contracted with DAL attends the 2nd and 4th for a preventive visit. Every visit includes a visual check of the devices registered in your package and a photo report, and the 4 ACs are washed and serviced twice a year.

Repairs and parts are not included: you get the price of every repair from the published rates before the work, it is carried out only after the person who pays approves and pays, and every repair carries a 30-day warranty. If you choose the pre-approval option in the contract and quotation, small repairs up to 200 riyals before VAT (230 riyals incl. VAT) are done during the visit and invoiced at their price.

Quantity = number of apartments, each with 4 split ACs; the engineer checks the device count at the first visit, and each AC above four is charged at its published yearly price. For a different property, or units with different devices, design your custom package with your own device counts.

Yearly: 1,300.00 SR
(Tax included)
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About this package

Basic Package — Annual Periodic Maintenance

A ready package for an apartment with 4 split ACs: 4 preventive maintenance visits a year with a photo report, and repairs priced before any work.

Visits
4 a year
Inspection engineer
Visits 1 and 3
Report
Photo report after every visit
Repairs and parts
Not included; priced first

What is included

  • 4 visits a year: the first 7 days after the subscription starts, then every 3 months
  • The inspection engineer at visits 1 and 3; a technician at visits 2 and 4
  • Preventive washing and servicing of the 4 ACs, twice a year
  • A visual check of the devices registered in your package at every visit
  • A photo report after every visit
  • Each visit time agreed with you

Not included

  • Repairs and parts: priced before the work and done only after approval and payment
  • Any AC above four: charged at its published yearly price
  • Move-in / move-out inspection when a tenant moves in or out: a separate service at its own price
Explainer video

Mawadda in under a minute

See how the four yearly visits, the photo reports and the repairs work, and what the two packages cost.

How it works

How the package works

1

Subscribe and pay in advance by bank transfer, or request a quotation at checkout and pay afterwards

2

Visits start from your subscription date: the first after 7 days, then every 3 months

3

A photo report reaches you after every visit

4

Anything that needs a repair is priced from the published rates and done after approval and payment

Frequently asked

Questions about this package

Who can subscribe?

An owner, a tenant or a property management office. A tenant does not need the landlord's approval.

Can I get a refund after subscribing?

Yes, a full refund within 7 days unless the first visit has started. The price is fixed for one year.

How do I pay, and where is the service available?

By bank transfer, or request a quotation at checkout and pay afterwards. The service is in Madinah, and payment goes to Mawadda only, never to a technician directly.

Ready for the next step?

Subscribe from this page, or design your package around your own device counts.

How Mawadda worksBook an inspection visitDesign your apartment package